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Here's some good news if your business sends invoices to business or government customers.

Peppol* is on its way.

(That's Peppol, not Peppa.)

Ever had this conversation in your business?

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If you're a director of an Australian company-or you plan to be-take 5 minutes now to read this article.

All existing directors (and intending directors) of Australian companies need to be aware that the Australian Government has announced the introduction of a new mandatory Director Identification Number (DIN) system. (You'll notice the term director ID is also used for DIN.)

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If you're a small business owner, you're always on the lookout for better ways to go about routine tasks to boost growth and underpin reliability. So, yes, you have the will; now, what are the ways? What are those consistent routines you can instill that will have the most benefits? Read more…

online presence

Of course you want your company's online presence to be the best it can be, but the path to reaching that goal is a labyrinth of different approaches, tactics and strategies. Where do you even begin? Well, if you are asking yourself that question, this is the article for you. Over the next several hundred words, we're going to review the central aspects of establishing a well-rounded online presence for your business.

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As an entrepreneur, you must have functional leadership skills. It goes with the territory. These skills are key to managing and motivating employees, communicating with customers and inspiring people through your clear company vision. No, leadership is not one-dimensional: there are plenty of different approaches to the practice of good leadership.

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Think of all the information you use in your business. Chances are nearly all of it is electronic – your website, emails, accounts, CRM and payroll information are probably all stored electronically, either in your office or somewhere in the cloud.  Read more…

Top Tips for Managers of Hybrid Teams


Hybrid teams are a new and still-evolving form of work culture. Increasingly common in modern organisations, a hybrid team is one made up of staff who have differing "work modes".

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Mind Games: How to Improve Your Mental Health


Productivity and mental health may not seem like obvious partners, but the truth is they work hand-in-hand. For many of us at work, as business owners or employees, there is pressure to not only stay productive but to accomplish more and more.

And, while many of us are working from home, maintaining productivity can be difficult due to the state of our mental health. Stress can easily cause anyone's mental health to deteriorate without adequate self-care.

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Whether your business sells to people or to other businesses, whether you sell a product or a service, finding new leads is always vital. More leads - the people or businesses interested in you - means a bigger market to sell to.

Because of this, many successful small business owners continuously look to expand their customer base and grow their businesses by lead generation. Lead generation is a term you hear a lot. Simply, it is the process of attracting and converting strangers to your business into people who indicate interest in the product and/or service you offer.  Read more…

How and Why You Should Benchmark


Business is ticking along nicely for you. Key performance indicators have been decided. Your markers are being met. Growth is steady. Employees are content. But did you know you could be doing even better? How? Benchmarking.

Benchmarking is the process of measuring the performance of your products, your services or your processes against those of other businesses. The concept reflects the idea that performance measurements (including those useful KPIs) mean very little in and of themselves. To become meaningful, they need a basis of comparison. You can't just look at numbers in isolation; rather, they need to be compared to - that is, benchmarked against - an objective standard or reference point.  Read more…

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